Gente, por si alguno esta interesado, o urgido por un trabajo, les dejo esta info..
Onsite Coordination Dispatch Agent Job Openings
Candidates that fulfill below requirements, send “English” resume to
[email protected] before October 8.
Requirements:
• Fluent in English (90% or higher)
• Full Schedule Flexibility (Weekends and holidays)
• Superior skills involving: typing, computer and phone skills.
• High school diploma
• Familiarity with computer technology and computer proficiency
• Call center experience (Plus to have, but not mandatory)
• Problem solving skills
• Promotes team work and great interpersonal skills.
Job Description:
This customer service position provides non-technical inbound /outbound phone and computer based support to external customers and HP employees. The Dispatch Agent enables the Field hardware Engineers to successfully deliver timely hardware solutions that meet customer commitments. The Dispatch Agent works to effectively manage and dispatch customer service orders; coordinates with the field resources and customers to ensure that customer expectations have been met or exceeded; and works with our Field Engineers to develop efficient best practices, standardize processes and continue to improve the overall quality of support for service call management. The Dispatch Agent monitors tools and queues for new service calls.
Regards,
OC Recruiting